By MICHAEL CRIMMINS
Glasgow News 1
The South Central Rural Telecommunications Cooperative publicly reassured customers that they would continue their landline services after letters were sent out to their customers in Cave City warning of the supposedly imminent “Kentucky landline shutdown.”
According to a letter mailed to an SCRTC customer, it was sent by Community Phone, a phone company founded in 2018 that provides landline services in the U.S. via cell towers with no internet or copper cables required.
The letter states that “phone companies that serve Cave City have decided it’s no longer profitable…to offer [landline] services.” As a result Community Phone claims landline services are getting worse while its price is increasing in an effort to get people “to ditch landline service before they end it.”
The letter then transitions to an advertisement for their landline service, but due to the claims presented in the first portion SCRTC took to its social media account attempting to ease customer’s minds.
“There is a letter circulating…stating that phone companies plan to end landline services forever; this is not true,” The cooperative wrote in the official statement. “We pledge to continue providing the same quality service…in our communities.”
According to the cooperative it began offering telephone services in 1950.
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